Privacy Policy

INFORMATION WE COLLECT

Information you provide directly.

Marine RoadGuard may collect information you provide when contacting us through the website, requesting compatibility assistance, making a purchase, requesting warranty service, requesting dealer information, or otherwise communicating with us.

This information may include your name, email address, phone number, boat year, boat make, boat model, and any other information you choose to include in your message. Depending on the request, we may also collect boat measurements, product preferences, shipping and billing details, order information, and warranty photographs or proof-of-purchase documents.

Examples of Information Collected

• Name and contact information
• Boat year, make, model, and relevant measurements
• Request type and message content
• Information needed to support compatibility review, purchasing, warranty service, and customer communication

HOW WE USE INFORMATION

Used to support fitment, communication, and customer service.

Marine RoadGuard uses submitted information to review compatibility requests, respond to requests, support website purchases, process and fulfill orders, evaluate warranty requests, evaluate dealer interest, and improve the quality of customer support.

Information may also be used internally to maintain and improve fitment data, ordering workflow, product support processes, and customer and order records in our operations management system (MROP).

Primary Uses

• Responding to customer requests
• Reviewing compatibility and product suitability
• Processing orders, payment-related records, and shipping
• Providing warranty service and customer follow-up communication
• Improving products, compatibility systems, and website operations

INFORMATION SHARING

Marine RoadGuard does not sell your personal information.

Marine RoadGuard does not sell, rent, or trade personal information collected through the website. Information may be shared only as reasonably necessary to operate the business, process payments and orders, deliver shipments and communications, support hosting or technology services, comply with legal obligations, or protect the rights, property, or safety of Marine RoadGuard and its customers.

Website payments are processed using Stripe. Relevant transaction information may be processed by payment providers according to their applicable privacy and security practices.

DATA PROTECTION

Reasonable measures are used to protect submitted information.

Marine RoadGuard takes reasonable administrative and technical steps to protect information submitted through the website. However, no internet-based system or electronic transmission can be guaranteed to be completely secure.

Important Note

While efforts are made to protect information, submission of information through the internet is done at your own risk.

COOKIES & ANALYTICS

Website usage information may be collected.

Marine RoadGuard may use standard website technologies such as cookies, analytics tools, or server logs to better understand how visitors use the site, improve the website experience, and monitor website performance.

This information may include browser type, device type, pages viewed, referring sources, general website interaction data, and approximate location derived from network information.

Purpose of Analytics

• Understand website usage
• Improve page performance and usability
• Support website troubleshooting and optimization

THIRD-PARTY SERVICES

Some website functions may rely on outside providers.

Marine RoadGuard may rely on third-party providers for website hosting, analytics, payment processing, shipping, email routing, text-message delivery, form handling, or similar support services. Those providers may process information as needed to perform those services, subject to their own privacy and security practices.

WARRANTY REQUESTS & ATTACHMENTS

Information submitted for warranty review.

Warranty requests may include a description of the concern, product and boat information, photographs, and proof-of-purchase files. This information may be used to evaluate the request and associate it with an existing customer or order record. Please avoid submitting unrelated sensitive information.

SMS & TEXT MESSAGING

Text message consent and mobile information.

When you voluntarily opt in to receive text messages from Marine RoadGuard, your mobile number and SMS consent information may be used to communicate with you regarding your requests, orders, shipping, warranty matters, and customer support.

SMS consent and mobile information will not be sold, rented, or shared with third parties for their own marketing or promotional purposes. Service providers may process information only as reasonably necessary to support message delivery, communications, hosting, or related business operations.

Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Marine RoadGuard through the Contact page.

YOUR CHOICES

You may contact Marine RoadGuard regarding your information.

If you have questions regarding information submitted through the website, or if you would like to request that Marine RoadGuard update or delete certain information you previously provided, contact us directly using the Contact page. Some records may need to be retained to satisfy legal or operational requirements.

POLICY UPDATES

This Privacy Policy may be updated from time to time.

Marine RoadGuard may revise this Privacy Policy as the website, business, products, or legal requirements evolve. Updated versions will be posted on this page with the revised effective date.

Effective Date: 2026